Sneaky is a trading name of Sneaky Limited.

Sneaky Limited is a company registered in England and Wales under number 11829286 whose registered office is at SMITH HANNAH, 50 Woodgate, Leicester, LE3 5GF. VAT Reg. No: GB315389004. The following terms and conditions listed below will apply between you and The Sneaky Store for the sale and purchase of the items contained in your basket. The terms do not affect your statutory rights.

Availability of goods and prices

Goods will be sent to the address provided by you at the point of purchase. Please note that occasionally goods ordered may, be sent to you in instalments. We will make every effort to advise you (by email) if this is the case.

We make every attempt to ensure that all prices on our website are accurate, however discrepancies may occur. If we discover an error in the price of goods already ordered we will inform you as soon as possible and ask that you reconfirm your order at the correct price, whilst also giving you the option to cancel it. If we are unsuccessful in contacting you we will consider the order cancelled. If we cancel your order, you will receive a full refund.

We do not over sell (take orders for stock we don't have). Occasionally due to stock inaccuracies this may happen. We will make every effort to advise you (by email) if this is the case. If we cannot fulfil the order in the agreed timing you will receive a full refund.

International Shipping

If your delivery address is not within the United Kingdom, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Sneaky advises each customer to contact their local customs office for further information before purchase.

You should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

Validity

By ordering a product you accept these terms and conditions. The terms and conditions are subject to change at any time, and it is your responsibility to check these terms and conditions regularly before ordering products in case there are any changes.

Your Undertakings and Warranties

You warrant that the information given on your order form is complete and accurate.

Acknowledgement of Order

When you have completed your order you will be sent an e-mail confirmation. It will state what the products are on order, the total cost including VAT (where appropriate) and Post & Package charges, together with delivery and invoice details. If for any reason your order cannot be processed, a member of our team will contact you to explain the nature of the difficulty.

Our Contract

No contract for the sale of any product will subsist between you and Sneaky until the product(s) ordered have been dispatched. We will send an order confirmation via email or other dispatch notice when we are processing your order. This confirmation amounts to an acceptance by Sneaky of your offer to buy goods.

Where an order is to be fulfilled in instalments, those products yet to be dispatched will not form part of our contract with you. You must check that the details on the confirmation are correct as soon as possible and you should print out and keep a copy of it.

Payment

All credit/debit card and payment processor account holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, your order will not be accepted and Sneaky will not be liable for any delay or non-delivery.

Returns

Your statutory rights as a consumer are not affected if, for any reason, you wish to return a product bought from Sneaky. Please refer to our returns policy for further details.

Damaged goods or incorrect deliveries

Our warranty contained above is subject to the following conditions: (i) the goods must be stored in appropriate conditions; if you do not store them in appropriate conditions we cannot be held responsible for faults or problems that arise as a result; (ii) any claim by you in respect of any shortages and/or defects in the goods must be notified to us by you within five days of the delivery date, stating the nature of the shortage/defect and quoting the invoice no.; failure to so notify us will deem you to have accepted the goods. In some cases The Sneaky Store may require you to return the defective goods to Sneaky at your cost. Where you make a valid claim in respect of any shortages or defects and we are liable for the claim, we can at our option make up the shortages or replace the goods free of charge, or refund the price of the goods in question to you. In addition for defective goods we will refund you reasonable costs incurred for postage of the goods, but we shall have no further liability to you. If you do not notify Sneaky accordingly, Sneaky shall have no liability for any defects and you shall be bound to pay for the goods

Force Majeure

Freaky things do happen. Sneaky shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Limitation of Liability

Although we take every care to ensure accuracy, we make no warranties as to the accuracy of the information we place on our web pages. The extent of our liability for any breach of these terms and conditions shall be limited to the value of the goods ordered by you in the relevant transaction, however nothing in these terms and conditions shall exclude or limit Sneaky liability for death or personal injury as a result of Sneaky negligence.

Invalidity of Terms and Conditions

If for any reason part of these terms and conditions is unenforceable; the validity of the remaining terms and conditions shall not be affected.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with English Law and agree to submit to the exclusive jurisdiction of the English courts.

Promotional Codes / Discounts Terms & Conditions

Promotional codes entitle you, at the time of ordering, to a saving on a new order placed with Sneaky. Details of any minimum spend or discount will be found advertised alongside promotion code. Promotional codes are only valid for orders placed online.

Sneaky reserves the right to decline to accept orders where, in its opinion, a promotion code is invalid or being used fraudulently for the order being placed.

Promotion codes are only valid for a limited period of time. The expiry date will be publicised with the relevant promotion code.

Only one promotion code can be used per order and promotion codes are not valid in conjunction with any other promotion. Offer is not unless stated valid on sale items or other discounted items.

In the event of product returns, refunds will be given for cash used in the original purchase once the discount is applied, less any shipping costs charged on the original order.

In the event of part of the order being returned, the value of the discount applied on that order will be spread between the goods proportionately. The sum in cash exceeding this value, less any shipping costs charged on the original order, will be returned to the customer. The promotional discount will not be applied to replacement items, if the offer is still valid at the time of making a return - you should place a new order using the original promotional code.

Sneaky reserves the right to change these Terms and Conditions at any time

Sneaky reserves the right to terminate the validity of any promotional code at any time.

Care and how to use guidelines

Care and how to use guidelines are clearly stated on each product and should be followed to ensure the maximum intended use of that item.

If you are unsure please contact a member of our team who will assist you via our online chat function, email sales@sneakybrand.com or call +(44)1163192760 (Monday - Friday, 09.00-17.00).

Modern Slavery and Human Trafficking Statement

Sneaky Limited

Introduction

This statement is made pursuant to Section 54(1) of the UK Modern Slavery Act 2015 and sets out the steps that Sneaky Limited has taken and is continuing to take to ensure that modern slavery and human trafficking is not taking place within our business or supply chains.

Sneaky Limited is committed to preventing slavery and human trafficking in all of its corporate activities and to ensuring that its supply chains are free from slavery and human trafficking.

Our Business

Sneaky Limited is a footwear and accessories brand operating in the UK and internationally, offering products both online and through retail partnerships. Our headquarters are located in Leicester, and we work with a network of suppliers, manufacturers, and distributors both in the UK and abroad.

Our Supply Chains

Our supply chains include sourcing materials, manufacturing, packaging, and distribution. We work with suppliers in the UK & China, and we recognize the potential risks of modern slavery within some areas of the supply chain, particularly where labour laws may be less stringent.

Policies and Commitments

Sneaky Limited has a zero-tolerance approach to modern slavery and human trafficking. We are committed to acting ethically and with integrity in all our business dealings and relationships. Our internal policies reflect this commitment and include:

• Supplier Code of Conduct – which outlines our expectations regarding labour practices, wages, working conditions, and the prohibition of forced labour and child labour.

• Ethical Trading Policy – which sets standards for responsible sourcing and fair treatment of workers.

• Whistleblowing Policy – enabling employees and contractors to report concerns confidentially.

Due Diligence

We conduct risk assessments on our supply chain partners and perform due diligence to identify and mitigate the risk of modern slavery. This includes:

• Requiring suppliers to complete self-assessment questionnaires.

• Assessing supplier compliance with our ethical standards.

• Requesting evidence of labour practices and audits where appropriate.

Training

We provide training to relevant members of staff to help them understand the signs of modern slavery and how to respond if they suspect any form of abuse or exploitation.

Monitoring and Compliance

We aim to build long-term relationships with suppliers who share our values. We will not knowingly work with any organisation that is involved in slavery or human trafficking. Where issues are identified, we will take prompt action, which may include working with suppliers to improve conditions or terminating relationships where necessary.

Future Steps

In the coming year, we intend to:

• Expand supplier audits and reviews.

• Enhance training across more business units.

• Improve the visibility and traceability of our supply chain.

Approval

This statement has been approved by the Board of Directors of Sneaky Limited and will be reviewed and updated annually.

Signed:
Kevin Lee
Director
Date: 01/03/2025
On behalf of Sneaky Limited